Operations

As One focuses on driving exceptional experiences while managing bottom-line controls and delivering exceptional top line results.  This is done by an exceptional team of some of the hospitality industry's sharpest minds and extremely talented staff.  Our expertise is broad in range from full service to limited service properties in major markets to small towns.  

As One is proud of its ability to deliver consistent results while being practical and adapting to customize operational needs of each unique property.  We measure our success through brenchmarking portfolio and individual location performance within our company, but also against similar products managed by other competitors.   We measure results through revenue performance, guest satisfaction, cost control, market penetration, and net operating income.

Operational Services:

  • Quality Assurance Brand Inspection

  • Internal Performance Audits

  • GSI, Guest Satisfaction Index, measuring service performance

  • Monthly financial performance

  • Risk management audit/ safety initiatives

Revenue Management

As One managed hotels are consistent market leaders in RevPAR and occupancy.  Working with centralized revenue management and e-commerce services,  our attention is on ensuring that our properties have access to the best technologies and tools that drive real-time revenue optimization.

Our industry experts continually to push the envelope to gain peak performance. 

Revenue Management practices include:

  • Revenue management services for all branded and independent properties

  • Dedicated revenue experts who partner with on-site management team.

  • Expertise/proven success with utilizing brand tools and technologies

  • State of the art forecasting and reporting including Cognos, brand and in-house reporting systems.

  • Value Assessment analysis tools to assist in capitalizing on opportunities

  • Profitability Assessments and Displacement Analysis

  • Website auditing and ongoing management

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